Goleudy Victim and Witness Service will provide:
- A single point of contact throughout the whole victim journey from first reporting the incident to the Police, throughout the investigation and criminal justice process and beyond.
- Support for all victims of crime who require help whether the incident has been reported to the Police or not.
- A focus on those who have suffered the greatest impact from crime namely; victims of serious crime, repeat victims and the most vulnerable and intimidated.
Goleudy staff are trained to provide:
- High standards of care for victims and witnesses in the criminal justice system.
- Regular and confidential support via telephone, text or email to all victims and witnesses who request help, regardless of whether they have reported a crime or not.
- Access to emotional support via face to face meetings or home visits as and when appropriate. Services will be tailored to an individual’s needs.
- Practical assistance which can include signposting to other partnerships and agencies in your community.
- Support for young victims of crime with the consent of parents or guardians.
- Advocacy – guidance and support to assist a victim’s recovery and ensuring that entitlements are received.
- Guidance on participation in restorative justice which offers mediation between victims and offenders.
- Support and assistance for Criminal Injuries Compensation Applications (CICA).
- Empowerment through continued support from our dedicated team.
- Further information on what you can expect, see Victim Information Pack.
You can also find local and national organisations and services that can help you by visiting Dewis Cymru.